DBA Solutions A/S

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06.08.2009 : Oracle announces Priority Handling

For the best service, attach a configuration to your Service Request! Its faster & more effective free and automatic.

As part of Oracles commitment to improving your support experience, we are announcing enhanced priority handling available to all Oracle Database customers. Benefit from faster problem resolution by simply and automatically attaching a configuration to your service request. My Oracle Support embeds automated configuration management capabilities into the support workflows to deliver faster resolution times. By linking a configuration to your service request, Oracle can better leverage its knowledge base to solve your problem quickly and more effectively. Take advantage of this exciting new service. Download the Oracle Configuration Manager collector and attach a configuration to your service request via My Oracle Support.

06.08.2009 : Classic MetaLink Set to Retire!

Oracle recently announced that later this year Classic MetaLink will retire and My Oracle Support will be upgraded and become the single support interface. Be prepared for the upcoming changes and review the Classic MetaLink and My Oracle Support Transition Information Page for the latest information on timeline, significant changes, benefits, training, communcations and FAQs.

Oracle Global Customer Support is pleased to announce that in the coming months, My Oracle Support will be upgraded to enable even more Oracle customers to use Oracle's next-generation support platform, and Classic MetaLink will be retired. My Oracle Support is part of our ongoing commitment to help you increase the business value of your Oracle investment, reduce total cost of ownership and minimize risk. Leveraging the personalized, proactive, and collaborative support capabilities of My Oracle Support helps reduce the time you spend maintaining Oracle solutions. After the retirement of Classic MetaLink, My Oracle Support will provide a seamless support experience by becoming the single support portal for all of your Oracle Products, including Oracle, BEA, On Demand, PeopleSoft, JD Edwards, Hyperion, and Siebel. Users accessing metalink.oracle.com will no longer have a login option to choose between Classic MetaLink and My Oracle Support, but will be automatically directed to My Oracle Support. The retirement of Classic MetaLink is necessary as we upgrade our backend systems. These changes will affect your Service Request (SR) history and SR numbers. Take action now and prepare for the upcoming changes. CALLS TO ACTION: Visit the Information Page and FAQ Stay up-to-date on the latest details regarding My Oracle Support technical requirements, data migration plan, timeline, significant changes, and FAQs on the Classic MetaLink and My Oracle Support Transition Information Page. A live training schedule and recorded user training will be available here as we move closer to the upgrade weekend. Verify That You Have Adobe Flash Player Adobe Flash Player Version 9.0.115 or higher is required to use My Oracle Support. Check your browser to verify that Adobe Flash Player Version 9.0.115 or higher is installed by visiting the Adobe Flash Player checker page. Begin Using My Oracle Support Today Users who currently access metalink.oracle.com can prepare for the retirement of Classic MetaLink by using the existing version of My Oracle Support now. All products on Classic MetaLink are supported in My Oracle Support. Select the "My Oracle Support" button when logging in. For Questions If you have questions regarding the retirement of Classic MetaLink and the transition to the upgraded version of My Oracle Support, please refer to the Classic MetaLink and My Oracle Support Transition Information Page and FAQ. Additionally, you can contact Global Customer Support by clicking on the "Feedback" link in Classic MetaLink or My Oracle Support, or by calling Global Customer Support and selecting the non-technical option. Stay tuned for additional communications in the coming months related to the retirement of Classic MetaLink and the upgrade of My Oracle Support. Kilde: Oracle

07.10.2008 : Oracle nu supporteret på Windows 2008 og Vista

Oracle 10GR2 databasen er nu supporteret på Windows 2008 og Vista, 32 og 64 bit.

Oracle 10GR2 databasen (single node, RAC og klient) er nu supporteret på Windows 2008 og Vista, 32 og 64 bit.

30.09.2008 : Database 9.2 Extended Support Fee Waiver Expired on July 31 2008

Første års gratis Database 9.2 Extended Support udløb 1. august 2008.

Supporten på Oracle9i Database Release 9.2 skiftede til Extended Support den 1. august 2007. Dog med det første års gratis for alle kunder på 9.2 platformen. Pr. 1. august 2008 skal der tegnes en Extended Support kontrakt, for at man fortsat kan få bug fixes og Critical Patch Updates (CPUs). Dette koster 20% ekstra i forhold til nuværende support omkostninger. De kunder der ikke tegner denne Extended Support, vil dog stadig have adgang til Sustaining Support. Kig i Metalink note 392222.1 for detaljer og uddybninger.

05.03.2008 : JInitiator 1.3 To Be Desupported for Apps 11i

Note 552692.1 - Obsolescence notice for JInitiator 1.3 for E-Business Suite 11i As of July 31, 2009 Error Correction Support for JInitiator 1.3 will end.

In other words, the Oracle Forms group will no longer issue bug fixes via new versions of JInitiator 1.3.x as of July 31, 2009.
You need to upgrade to the native Sun Java plug-in, as this extract from note 552692.1 describes. All E-Business Suite customers using Oracle Jinitiator 1.3.x need to upgrade to the Sun JRE (Native Plug-in).
Oracle highly recommends that EBS customers upgrade to the latest certified version of the Sun plug-in by following Metalink document 290807.1 "Upgrading Sun JRE(Native Plug-in) with Oracle Applications 11i.
* See Note 554682.1 - Alerts Do Not Send Email If Address Ends With A Comma Or Contains A Null
* See Note 461713.1 - AIA 1.0 Diagnostics
* See Note 420704.1 - Workflow Status Diagram Failure
* See Note 433473.1 - Unable to Activate a User Responsibility Assignment that existed Before Upgrade